Applicants — Vacancies: Hospitality

The vacancies we have on our books do change frequently and so we can not guarantee the jobs listed below will still be open when you apply. However, we do keep this page regularly updated.

Job Vacancy Details


Your consultant for this position is : Denny Collier
Telephone : 01440 709361
Fax : 01440 709361
Email : denny@ddhrecruitment.co.uk
 

Jobs Specifics

DDH reference number : DDH0402
Job title : Front Office Manager
Salary : Minimum 18,000 GBP (Negotiable)
Location : London
Type of contract : Permanent
Workplace description : This hotel has 45 well appointed rooms and six family apartments which provide the perfect balance of modern comfort and Victorian architecture. The unique features in this Grade 2 listed building give each room its own character. It is ideally located for Oxford St shopping and close to theatre land and its Restaurants, Clubs, Pubs and Cinemas.
Main duties and responsibilities : Answering questions about the companies’ policies, services and handling of any client complains.
Play a part in coming up with financial rate, creating the budget and deciding which departments receive certain allocations
Training front office employees on better customer service
Oversee front desk operations and ensure client receives 100% satisfaction
Resolve client complains in a timely manner and respond on time to any complaints
Participate in interacting with guests and ensuring that shift duties are handled by front desk employees
Handling of guest security and creating functional emergency procedures
Essential criteria : You will possess excellent communication skills
Should be a self starter and should work with less supervision
Able to work in a fast paced environment
Ability to handle pressure
Computer literate
Ability to follow company rules and policies
Possess supervisory skills
OPERA knowledge is of an advantage
Desirable criteria : N/A
Responsible to : N/A
Responsible for : N/A
Accommodation provided : No
Charge for accommodation : N/A
Meals provided : N/A
Benefits and how are they paid : N/A
Pension : N/A
Uniform : N/A
Next pay review on what basis : N/A
Prospects for promotion : N/A
Number of days per week : N/A
Average hours per week : N/A
Overtime/time off in lieu : N/A
Shift pattern/start and finish times : N/A
Holiday entitlement including/excluding Bank Holidays : N/A
Miscellaneous : N/A


Important Notes:

1. Application should be made by email or phone.
2. Application should be in Word format only and ENGLISH!
3. DDH Recruitment Ltd does not charge work seekers for its services.
4. All workers will be subject to UK taxation.

 

You can view further job details for each vacancy below, and you can also apply online.

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